Our website address, https://HiDocOnline.com, is owned by MD Care and hosted/operated by WePrescribe Inc dba CloudWell Health.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms & Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Last updated: March 1, 2021
How we use and disclose your PHI
Other information we collect
Risk of sending unencrypted emails
The emails we send you are not secure because they are unencrypted. Other people may be able to read and forward the emails we send you and the emails you send us. Emails we send you may include a wide range of identifiers that include but aren’t limited to your name, your email address, your visit number, your patient number, the date you used our service etc. When you create an account on the App or Website we ask you to give us your email address. We send an email to the email address you give us. If you give us an incorrect email address we will unknowingly send an email to the wrong person.
Risk of sending unencrypted SMS/text messages
The SMS/text messages we send you are not secure because they are unencrypted. Other people may be able to read and SMS/text messages we send you and any SMS/text messages you send us. SMS/text messages we send you will include your telephone number. It will be clear that SMS/text messages we send you have come from Lemonaid.
Risk of storing PHI on your mobile
When you use the App or Website there is a risk that your PHI will be stored unencrypted on your mobile. We take a variety of technical safeguards to make sure that your PHI does not leak onto your mobile but we cannot guarantee that these safeguards work.
Risk of our systems getting hacked and compromised
Numerous administrative, technical and physical safeguards are in place to look after the PHI that held electronically on servers. But despite these safeguards, no system is full-proof and it cannot guarantee that the systems and your PHI will not be hacked or otherwise compromised by unauthorized third parties.
The rights you have over your PHI
Right to obtain a copy of your medical record. We are allowed to charge you a fee if we think it’s appropriate.
Right to request that we limit how we use and share your PHI. There may be occasions when we cannot agree to your request.
Right to request that we change or update information held in your medical record. There may be occasions when we cannot agree to your request.
Right to request how we send you PHI. The electronic nature of our service limits our ability to agree to such requests.
Right to an accounting of the disclosure of your PHI. You are entitled to one ‘disclosure accounting’ in a 12 month period at no charge. An accounting does not include disclosures to carry out treatment, healthcare operations or payment. We are allowed to charge a fee for any additional accounting in a 12 month period.
How to contact us to Use your Rights
Contact us in writing to: HiDoc c/o WePrescribe Inc, The Privacy Officer, 1110 Nuuanu Ave, # A1-298, Honolulu, HI, 96817
How to complain
Submit a complaint to us in writing to: HiDoc c/o WePrescribe Inc, The Privacy Officer, 1110 Nuuanu Ave, # A1-298, Honolulu, HI, 96817
In addition you can complain to: Secretary of the U.S. Department of Health and Human Services Office of Civil Rights Attention: Regional Manager 50 United Nations Plaza, Room 322 San Francisco, California 94102
For additional information, call (800) 368-1019 or U.S Office of Civil Rights (866) 627-7748 (Voice) or (866) 788-4989 (TTY)
We will not retaliate against you for filing a complaint.
This Notice is effective dated March 1, 2021.
Changes to this Notice